What Happens to Your Data in Thryve?

In healthcare and digital health innovation, trust is built on transparency. Whether you’re an insurer, research organization, or digital therapeutics provider, you handle data that represents real people: their lives, habits, and well-being. At Thryve, we understand that access to health data must come with the highest standards of privacy, compliance, and security.

In this post, we summarized all the necessary information from our API documentation. We walk you through what actually happens to your data once you start working with Thryve, from integration setup to harmonization, storage, and insights, so you can see exactly how we turn wearable data into secure, clinical-grade intelligence.

Step 1: Becoming a Thryve Client

When you partner with Thryve, our collaboration starts with a clear definition of your use case. Whether your goal is remote monitoring, preventive care, or digital therapeutics, our team ensures that the integration is tailored to your workflows and regulatory environment. We adjust to your size and needs, based on which package you will be choosing: Start up, Scale up, or Enterprise. 

Our onboarding ensures smooth, safe, and quick integration during which you’ll receive:

• Secure API credentials and detailed documentation.
• Guidance for setting up OAuth-based consent flows.
• A dedicated support session to align data permissions and security protocols.
  
  

From day one, you stay in control. Every data request and endpoint is permission-based, ensuring transparency for both your team and your end users.

Step 2: How End Users Connect Their Devices

Once the integration is active, your users can link their wearables or health apps through Thryve’s Connection Widget. With a simple interface designed for compliance and convenience, we ensure that:

• Users explicitly grant consent through a secure OAuth flow.
• Thryve retrieves only the data types you specify (e.g., steps, heart rate, sleep).
• No passwords or raw credentials are ever stored.
• Users can revoke access at any time, maintaining complete control.
  
  

Thryve connects with over 500 data sources, from Apple Health and Fitbit to Garmin, Samsung, and medical-grade sensors, bringing everything together into one standardized system.

Step 3: Data Harmonization and Normalization

Once collected, wearable data is often messy. Each device has its own format, timestamp logic, and naming conventions. This is where Thryve’s harmonization layer makes the difference.

Our system automatically:

• Cleans and validates raw sensor streams.
• Converts all data into a unified model (e.g., “heart_rate_resting” or “sleep_efficiency”).
• Flags anomalies and filters out incomplete or inconsistent readings.

This process ensures that all incoming health metrics, whether from an Apple Watch or a Withings scale, can be compared reliably, enabling population-level analytics and clinical interpretation.

Step 4: Secure Storage and Processing

Security isn’t just an extra feature for us; it’s built into every part of Thryve’s infrastructure.

Here’s how we protect your data:

• Encryption at rest and in transit: All data is AES-256 encrypted and transmitted via HTTPS/TLS protocols.
• EU-based storage: Data is stored exclusively within European data centers to comply with GDPR residency requirements.
• Role-based access: Only authorized personnel can view or handle specific datasets.
• Audit logging: Every interaction with data is recorded for compliance traceability.

We also adhere to the principle of data minimization, collecting only what’s necessary and deleting it once the processing purpose is fulfilled.

Step 5: From Data to Actionable Insights

Once harmonized and secured, the real value of data begins to unfold. Thryve’s platform transforms continuous wearable signals into real-time insights and predictive indicators that can guide intervention and decision-making.

Our partners can:

• Access individual or cohort-level metrics through API endpoints.
• Visualize trends (e.g., HRV, sleep regularity, activity patterns) across populations.
• Apply risk scoring models (e.g., for cardiovascular health or sleep-related risk). Check our risk scores page for more information! 
• Trigger nudges, notifications, or clinical workflows based on evolving patterns.

These capabilities make it possible to connect behavior and outcomes, turning raw data into measurable, actionable health intelligence.

Step 6: User Rights and Consent Management

At the core of Thryve’s model is the user’s right to control their own data. Every piece of information processed via Thryve originates from explicit, informed consent.

We apply:

• Transparent consent language, customizable for your app or platform.
• Built-in data deletion options for users or administrators.
• Real-time consent updates: if a user withdraws permission, data flow stops immediately.
• Full traceability for regulatory audits or compliance reviews.

This approach supports compliance with both GDPR and HIPAA, ensuring that every data transaction meets the highest ethical and legal standards.

Step 7: Ongoing Security and Compliance Monitoring

Our work doesn’t stop after setup. Thryve undergoes continuous security and compliance testing, including:

• Regular penetration testing by certified third parties.
• Internal and external data protection audits.
• Alignment with ISO 27001 and GDPR documentation best practices.
• Automated monitoring for unusual access patterns or data anomalies.

This ensures that every client’s data pipeline remains secure, reliable, and compliant, even as regulations evolve. Check our page about the data security framework here! 

Why Trust Us

At Thryve, we don’t just move data around; we safeguard it, enrich it, and empower it to drive better health outcomes. Every signal we process, every endpoint we provide, and every integration we deliver follows one simple principle: trust through transparency.

From the moment you become a client to the insights you deliver to your users, you remain in control, and your users stay protected. Every day, we innovate and support health organizations with our API and digital services. 

Book a demo with Thryve and test your limits for free!