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We’re excited to announce that our new Dashboard version is now live! All new customers automatically get access to the new features, and our existing customers are currently being migrated as well.
This update marks an important step in how teams interact with Thryve. The core goal of the new dashboard is as simple as it is important: make the platform more self-serving, more intuitive, and faster to value. Customers should be able to configure, manage, and understand their integrations independently, without relying on support tickets for routine setup tasks.
At the same time, we’ve redesigned the onboarding experience to help teams get started faster, understand what’s possible with Thryve, and reach their first successful data flow sooner.
Below is a closer look at what changed, why it matters, and how the new dashboard improves the developer and product experience.
As you might know, Thryve’s platform has grown a lot in the last year, and so has the complexity of our customers. Now, we support hundreds of devices, multiple data formats, real-time webhooks, analytics modules, and compliance requirements, which means our clients need clarity and control, not friction.
Before, some configuration steps required back-and-forth with support. While this ensured correctness, it also slowed down experimentation, iteration, and onboarding. The new dashboard addresses this by shifting configuration power directly into the hands of customers, while still maintaining guardrails for data quality, security, and compliance.
The result is a dashboard designed around three principles:
One of the most visible additions is the new Product Orientation Tour. This guided, five-step walkthrough helps new users understand Thryve’s capabilities and complete their initial setup with confidence.
Instead of facing a blank interface or extensive documentation upfront, users are guided through the essential steps of the integration journey. The tour explains how data flows through Thryve, what key components like data sources, data types, and webhooks do, and how everything fits together.
This approach helps teams:
For new customers, the orientation tour acts as both a demo and a setup assistant. For existing customers, it provides a structured overview of new features and configuration options introduced with the dashboard update.
A major improvement in the new dashboard is the introduction of dedicated Data Sources and Data Types pages.
Customers can now configure which devices, platforms, and data types they want to use directly in the dashboard, without raising support tickets or waiting for manual changes.
This gives teams the flexibility to:
For example, a team might start with basic activity and sleep data, then later add heart rate variability, temperature trends, or advanced analytics. With the new dashboard, these changes can be managed independently, making integrations significantly faster.
Nevertheless, this self-service control is paired with Thryve’s standardized data models and validation logic, ensuring that flexibility does not come at the cost of data consistency or reliability.
Real-time data management is central to many Thryve use cases, from remote monitoring to event-based alerts, and our updated Webhooks page reflects this importance.
Users can now:
The v6 webhook format introduces a cleaner, more future-proof structure that supports scalable event-driven architectures. With the updated dashboard, customers can manage the transition themselves, test configurations, and fine-tune delivery to match their backend systems.
This is especially valuable for teams running multiple environments or evolving their data pipelines over time.
Beyond individual features, the dashboard update improves the overall experience of working with Thryve. Navigation is clearer, configuration options are easier to discover, and dependencies between components are more transparent.
From onboarding to production, teams now have a clearer mental model of:
By reducing reliance on support for routine changes, teams can move faster, test ideas more freely, and spend more time building user-facing value.
The updated dashboard is more than a UI refresh. It’s a shift in how teams engage with Thryve as a platform.
Customers benefit from:
As Thryve continues to expand its analytics capabilities, device coverage, and real-time features, the dashboard will remain the central place where customers configure, understand, and control their health data infrastructure.
This release lays the foundation for what comes next: deeper analytics, more automation, and even more powerful self-service tooling.
If you’re an existing customer, keep an eye out as your account is migrated. If you’re new to Thryve, book a demo, and we can help you integrate faster and build with confidence from day one.
